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Terms of service

1. Welcome to CROWDSURFR
By using this website (the “Site”) and services (together with the Site, the “Services”) offered by Crowdsurfr ApS (together with its parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors — collectively, “CROWDSURFR,” “we,” or “us”), you’re agreeing to these legally binding rules (the “Terms”). You’re also agreeing to our privacy policy and agreeing to follow any other rules on the Site. We may change these terms from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of the terms will never apply retroactively — we’ll tell you the exact date they go into effect. If you keep using CROWDSURFR after a change, that means you accept the new terms. CROWDSURFR is for your personal, non-commercial use.

2. About Creating an Account.
To use some of CROWDSURFR’s functions, you’ll need to register, choose a username, and set a password. When you do that, the information you give us has to be accurate and complete. Don’t impersonate anyone else or choose names that are offensive or that violate anyone’s rights. If you don’t follow these rules, we may cancel your account.
You’re responsible for all the activity on your account, and for keeping your password confidential. If you find out that someone’s used your account without your permission, you should report it to

To sign up for an account, you need to be at least 18 years old, or old enough to form a binding contract where you live. If necessary, we may ask you for proof of age.
3. Things You Definitely Shouldn’t Do
We expect all users of CROWDSURFR to behave responsibly and help keep this a nice place. Don’t do any of these things on the Site:
•	Don’t break the law. Don’t take any action that infringes or violates other people’s rights, violates the law, or breaches any contract or legal duty you have toward anyone.

•	Don’t lie to people. Don’t post information you know is false, misleading, or inaccurate. Don’t do anything deceptive or fraudulent.

•	Don’t victimize anyone. Don’t do anything threatening, abusive, harassing, defamatory, libelous, tortious, obscene, profane, or invasive of another person’s privacy.

•	Don’t spam. Don’t distribute unsolicited or unauthorized advertising or promotional material, or any junk mail, spam, or chain letters. Don’t run mail lists, listservs, or any kind of auto-responder or spam on or through the Site.

•	Don’t harm anyone’s computer. Don’t distribute software viruses, or anything else (code, films, programs) designed to interfere with the proper function of any software, hardware, or equipment on the Site (whether it belongs to CROWDSURFR or another party).

•	Don’t abuse other users’ personal information. When you use CROWDSURFR you may receive information about other users, including things like their names, email addresses, and postal addresses. This information is provided for the purpose of participating in the CROWDSURFR network: don’t use it for other purposes, and don’t abuse it.

•	Don’t try to interfere with the proper workings of the Services.
•	Don’t bypass any measures we’ve put in place to secure the Services.
•	Don’t try to damage or get unauthorized access to any system, data, password, or other information, whether it belongs to CROWDSURFR or another party.
•	Don’t take any action that imposes an unreasonable load on our infrastructure, or on our third-party providers. (We reserve the right to determine what’s reasonable.)
•	Don’t use any kind of software or device (whether it’s manual or automated) to “crawl” or “spider” any part of the Site.
•	Don’t take apart or reverse engineer any aspect of CROWDSURFR in an effort to access things like source code, underlying ideas, or algorithms.
4. Stuff We Don’t Do and Aren’t Responsible For
CROWDSURFR isn’t liable for any damages or losses related to your use of the Services. We don’t become involved in disputes between users, or between users and any third party relating to the use of the Services. We don’t oversee the performance or punctuality of shows, and we don’t endorse any content users submit to the Site. When you use the Services, you release CROWDSURFR from claims, damages, and demands of every kind — known or unknown, suspected or unsuspected, disclosed or undisclosed — arising out of or in any way related to such disputes and the Services. All content you access through the Services is at your own risk. You’re solely responsible for any resulting damage or loss to any party.
5. Other Websites
CROWDSURFR may contain links to other websites. (For instance, band pages, user profiles, and comments may link to other sites.) When you access third-party websites, you do so at your own risk. We don’t control or endorse those sites.
6. Your Intellectual Property
CROWDSURFR doesn’t own content you submit to us (your “Content”). But we do need certain licenses from you in order to perform our Services. If you submit a project for review, or launch a project, you agree to these terms:
•	We can use the content you’ve submitted. You grant to us, and others acting on our behalf, the worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sublicensable, transferable right to use, exercise, commercialize, and exploit the copyright, publicity, trademark, and database rights with respect to your Content.

•	When we use the content, we can make changes, like editing or translating it. You grant us the right to edit, modify, reformat, excerpt, delete, or translate any of your Content.

•	You won’t submit stuff you don’t hold the copyright for (unless you have permission). Your Content will not contain third-party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have permission from the rightful owner of the material, or you are otherwise legally entitled to post the material (and to grant CROWDSURFR all the license rights outlined here).

•	Any royalties or licensing on your Content are your responsibility. You will pay all royalties and other amounts owed to any person or entity based on your Content, or on CROWDSURFR’s hosting of that Content.

•	You promise that if we use your Content, we’re not violating anyone’s rights or copyrights. If CROWDSURFR or its users exploit or make use of your submission in the ways contemplated in this agreement, you promise that this will not infringe or violate the rights of any third party, including (without limitation) any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights.

•	You’re responsible for the stuff you post. All information submitted to the Site, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom that content originated.

•	We’re not responsible for mistakes in your content. CROWDSURFR will not be liable for any errors or omissions in any content.

7. CROWDSURFR’s Intellectual Property
CROWDSURFR’s Services are legally protected in various ways, including copyrights, trademarks, service marks, patents, trade secrets, and other rights and laws. You agree to respect all copyright and other legal notices, information, and restrictions contained in any content accessed through the Site. You also agree not to change, translate, or otherwise create derivative works of the Service.
CROWDSURFR grants you a license to reproduce content from the Services for personal use only. This license covers both CROWDSURFR’s own protected content and user-generated content on the Site. (This license is worldwide, non-exclusive, non-sublicensable, and non-transferable.) If you want to use, reproduce, modify, distribute, or store any of this content for a commercial purpose, you need prior written permission from CROWDSURFR or the relevant copyright holder. A “commercial purpose” means you intend to use, sell, license, rent, or otherwise exploit content for commercial use, in any way.
8. Deleting Your Account
You can terminate your account at any time through your account settings. We may retain certain information as required by law or as necessary for our legitimate business purposes. All provisions of this agreement survive termination of an account, including our rights regarding any content you’ve already submitted to the Site. You can contact us at for additional information or to request project page deletion (this is not available in all circumstances).

9. Our Rights
CROWDSURFR reserves these rights:
•	We can make changes to the CRWDSURFR Site and Services without notice or liability.
•	We have the right to decide who’s eligible to use CROWDSURFR. We can cancel accounts or decline to offer our Services. (Especially if you’re abusing them.) We can change our eligibility criteria at any time. If these things are prohibited by law where you live, then we revoke your right to use CROWDSURFR in that jurisdiction.
•	We have the right to reject, cancel, interrupt, remove, or suspend any project at any time and for any reason.
CROWDSURFR is not liable for any damages as a result of any of these actions, and it is our policy not to comment on the reasons for any such action.
10. Warranty Disclaimer
You use our Services solely at your own risk. They are provided to you “as is” and “as available” and without warranty of any kind, express or implied.


11. Indemnification
If you do something that gets us sued, or break any of the promises you make in this agreement, you agree to defend, indemnify, and hold us harmless from all liabilities, claims, and expenses (including reasonable attorneys’ fees and other legal costs) that arise from or relate to your use or misuse of CROWDSURFR. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to this indemnification clause, in which case you agree that you’ll cooperate and help us in asserting any defenses.

12. Limitation of Liability
To the fullest extent permitted by law, in no event will CROWDSURFR, its directors, employees, partners, suppliers, or content providers be liable for any indirect, incidental, punitive, consequential, special, or exemplary damages of any kind, including but not limited to damages (i) resulting from your access to, use of, or inability to access or use the Services; (ii) for any lost profits, data loss, or cost of procurement or substitute goods or services; or (iii) for any conduct of content of any third party on the Site. In no event shall CROWDSURFR’s liability for direct damages be in excess of (in the aggregate) one hundred Danish Kroners (DKK 100.00).

13. Dispute Resolution and Governing Law
We at CROWDSURFR encourage you to contact us if you’re having an issue, before resorting to the courts. In the unfortunate situation where legal action does arise, these Terms (and all other rules, policies, or guidelines incorporated by reference) will be governed by and construed in accordance with the laws of Denmark, without giving effect to any principles of conflicts of law. You agree that CROWDSURFR and its Services are deemed a passive website that does not give rise to jurisdiction over CROWDSURFR or its parents, subsidiaries, affiliates, assigns, employees, agents, directors, officers, or shareholders, either specific or general, in any jurisdiction other than Denmark. You agree that any action at law or in equity arising out of or relating to these Terms, or your use or non-use of CROWDSURFR, shall be filed only in the courts of Denmark, and you hereby consent and submit to the personal jurisdiction of these courts for the purposes of litigating any such action. You hereby irrevocably waive any right you may have to trial by jury in any dispute, action, or proceeding.

14. The Rest
These Terms and the other material referenced in them are the entire agreement between you and CROWDSURFR with respect to the Services. They supersede all other communications and proposals (whether oral, written, or electronic) between you and CROWDSURFR with respect to the Services and govern our future relationship. If any provision of these Terms is found to be invalid under the law, that provision will be limited or eliminated to the minimum extent necessary so that the Terms otherwise will remain in full force and effect and enforceable. The failure of either you or CROWDSURFR to exercise any right provided for in these Terms in any way won’t be deemed a waiver of any other rights.
These Terms are personal to you. You can’t assign them, transfer them, or sublicense them unless you get CROWDSURFR’s prior written consent. CROWDSURFR has the right to assign, transfer, or delegate any of its rights and obligations under these Terms without your consent. CROWDSURFR will provide you notice via email, written notice, or by conspicuously posting the notice on our Site.

CROWDSURFR Privacy Policy

1. Background

This privacy policy lets you know what happens to any personal data that you give to us, or any that we may collect from or about you. It applies to all products and services, and instances where we collect your personal data.

This privacy notice applies to personal information processed by or on behalf of CROWDSURFR. 

Changes to this privacy notice

We may change this privacy policy from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy policy for changes whenever you use our services.

CROWDSURFR ApS and our Data Protection Officer

We are CROWDSURFR ApS located at Amagerbrogade 250, 4. Th., 2300 Copenhagen S, Denmark. We are a data controller of your personal data. You can contact us with any questions regarding this policy and our processing of your data by writing to the above address or to this E-mail address:

2. What kinds of personal information about you do we process?

Personal information that we may process in connection with our products and services, if relevant, includes: 

•	Personal and contact details, such as title, full name, contact details and contact details history
•	Your date of birth, gender and/or age
•	Your nationality, if needed for the product or service
•	Records of your contact with us if you get in touch with us online using our online services or via our smartphone app, details such as your mobile phone location data, IP address and MAC address
•	Products and services you hold with us, as well as have been interested in and have held and the associated payment methods used
•	The usage of our products and services and details related to this
•	Marketing to you and analysing data, including history of those communications, whether you open them or click on links, and information about products or services we think you may be interested in, and analysing data to help target offers to you that we think are of interest or relevance to you. 
•	Information we obtain, buy or rent from third parties including demographic information, marketing lists, publicly available information, and information to help improve the relevance of our products and services
•	Insights about you and our customers gained from analysis or profiling of customers

3. What is the source of your personal information?

We’ll collect personal information from the following general sources:
•	From you directly
•	Information generated about you when you use our products and services
•	From a broker or other intermediary (for example, comparison site) who we work with to provide products or services to you
•	Business partners or others who are a part of providing your products and services or operating our business
•	From other sources such as publicly available directories and information (for example, telephone directory, social media, internet, news articles)
•	We buy or rent information about you or customers generally from third parties including demographic information, marketing lists, publicly available information and other information to help improve our products and services or our business

4. What do we use your personal data for?

We use your personal data for the following purposes:
•	Managing the product or service you have with us
•	Updating your records
•	Managing any aspect of the product or service
•	To make automated decisions on whether to offer you a product or service or terms of it
•	To perform and/or test the performance of, our products, services and internal processes
•	To improve the operation of our business and that of our business partners
•	For management and auditing of our business operations 
•	To monitor and to keep records of our communications with you and our staff 
•	For market research and analysis and developing statistics
•	For direct marketing communications and related profiling to help us to offer you relevant products and service, including deciding whether or not to offer you certain products and service. We may send marketing to you by SMS, email, phone, post, social media and digital channels (for example, using Facebook Custom Audiences and Google Custom Match). 
•	To provide personalized content and services to you, such as tailoring our products and services, our digital customer experience and offerings, and deciding which offers or promotions to show you on our digital channels
•	To develop new products and services and to review and improve current products and services
•	To comply with legal and regulatory obligations, requirements and guidance
•	To provide insight and analysis of our customers both for ourselves and for the benefit of business partners either as part of providing products or services, helping us improve products or services, or to assess or improve the operating of our businesses
•	To share information, as needed, with business partners, service providers or as part of providing and administering our products and services or operating our business
•	To facilitate the sale of one or more parts of our business

5. What are the legal grounds for our processing of your personal information (including when we share it with others)?

We rely on the following legal bases to use your personal data:

1.	Where it is needed to provide you with our products or services, such as:

a) Managing products and services you hold with us, or an application for one
b) Updating your records
c) Sharing your personal information with business partners and services providers to help manage your products and services
d) All stages and activities relevant to managing the product or service including enquiry, application, administration and management of accounts
e) For some of our profiling and other automated decision making to decide whether to offer you a product and/or service

2.	Where it is in our legitimate interests to do so, such as:

a) Managing your products and services relating to that, updating your records and tracing your whereabouts to provide better service
b) To perform and/or test the performance of, our products, services and internal processes
c) To follow guidance and recommended best practice of government and regulatory bodies
d) For management and audit of our business operations
e) To carry out monitoring and to keep records of our communications with you and our staff 
f) For market research and analysis and developing statistics
g) For direct marketing communications and related profiling to help us to offer you relevant products and services, including deciding whether or not to offer you certain products and service. We will send marketing to you by SMS, email, phone, post and social media and digital channels (for example, using Facebook Custom Audiences and Google Custom Match
h) Subject to the appropriate controls, to provide insight and analysis of our customers to business partners either as part of providing products or services, helping us improve products or services, or to assess or to improve the operating of our businesses
i) For some of our profiling and other automated decision making
j) Where we need to share your personal information with people or organizations in order to run our business or comply with any legal and/or regulatory obligations

3.	To comply with our legal obligations

4.	With your consent or explicit consent:

a) For some direct marketing communications
b) For some of our profiling and other automated decision making

6. When do we share your personal information with other organisations?

We may share information with the following third parties for the purposes listed above:
•	Affiliated companies and service providers
•	Business partners or others who are a part of providing your products and services or operating our business
•	Governmental and regulatory bodies 
•	Other organizations and businesses who provide services to us such as back up and server hosting providers, IT software and maintenance providers, document storage providers and suppliers of other back office functions
•	Market research organizations who help us to develop and improve our products and services

7. How and when can you withdraw your consent?

Where we are relying upon your consent to process personal data, you can withdraw this at any time by contacting us using the details below.

8. Is your personal information transferred outside of Denmark?

We are based in Denmark but sometimes your personal information may be transferred outside Denmark or the EU. If we do so, we’ll make sure that suitable safeguards are in place, for example by using approved contractual agreements, unless certain exceptions apply. 

9. What should you do if your personal information changes?

You should tell us so that we can update our records using the details in the Contact Us section of our website. We will then update your records if we can. 

10. Do you have to provide your personal information to us?

We’re unable to provide you with our products or services if you do not provide certain information to us. In cases where providing some personal information is optional, we’ll make this clear.

11. Do we do any monitoring involving processing of your personal information?
In this section monitoring means any: listening to, recording of, viewing of, intercepting of, or taking and keeping records (as the case may be) of calls, email, text messages, social media messages, in person (face to face) meetings and other communications. 

We may monitor where permitted by law and we’ll do this where the law requires it, or to comply with regulatory rules, to prevent or detect crime, in the interests of protecting the security of our communications systems and procedures and for quality control and staff training purposes. This information may be shared for the purposes described above.
12. What about other automated decision making? 

We sometimes make decisions about you using only technology, where none of our employees or any other individuals have been involved. For instance, we may do this to decide: whether to offer you a product or service, what terms and conditions to offer you. We may also do this using data including product or services details (including usage of them) and location information. 
We’ll do this where it is necessary for entering into or performing the relevant service, is authorized by laws that apply to us, or is based on your explicit consent. 

13. For how long is your personal information retained by us?

Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:
•	For as long as we have reasonable business needs, such as managing our relationship with you and managing our operations
•	For as long as we provide goods and/or services to you and then for as long as someone could bring a claim against us; and/or
•	Retention periods in line with legal and regulatory requirements or guidance.

14. What are your rights under data protection laws?

Here is a list of the rights that all individuals have under data protection laws. They do not apply in all circumstances. If you wish to use any of them, we’ll explain at that time if they are engaged or not. 

•	The right to be informed about the processing of your personal information
•	The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed
•	The right to object to processing of your personal information
•	The right to restrict processing of your personal information
•	The right to have your personal information erased (the “right to be forgotten”)
•	The right to request access to your personal information and to obtain information about how we process it
•	The right to move, copy or transfer your personal information (“data portability”)
•	Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you

You have the right to complain to Datatilsynet which enforces data protection laws: You can contact us through the e-mail address in section 1. 

15. Your right to object

You have the right to object to certain purposes for processing, in particular to data processed for direct marketing purposes and to data processed for certain reasons based on our legitimate interests. You can contact us through the e-mail address in section 1.
16. What are your marketing preferences and what do they mean?

We may use your email address and social media or digital channels (for example, Facebook, Google and message facilities in other platforms) to contact you according to your marketing preferences. 

You can opt out of any email or text marketing by contacting us or following any unsubscribe links. 

Contact Us

If you have any questions about this privacy policy, you can contact us by writing to this e-mail address: